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ADF Financial Helpline

What is the ADF Financial Helpline?

The ADF Financial Helpline has been established as a trial in collaboration with the Bravery Trust to help members and families access timely, free, confidential and independent financial counselling.

What is a financial counsellor?

Financial counsellors are employed by not for profit organisations and provide a free service to eligible people. Financial Counsellors assist people experiencing financial hardship through the provision of advocacy and education to establish financial stability.

How do I access the Helpline?

The service is delivered nationwide primarily via telephone or email.  In some circumstances, members and families may be referred to a local face to face financial counsellor.

You may access the Helpline by:

• Sending an email to ask@braverytrust.org.au
• Completing the online interactive application or contact request at www.braverytrust.org.au
• Calling 1800 BRAVERY.

How can I find out more?

For more information about the ADF Financial Helpline, including who may eligible for assistance, how to access it and what the service may be able to offer please contact ADF Consumer. We would welcome your feedback.