The ADF Financial Helpline has been established as a trial in collaboration with the Bravery Trust to help members and families access timely, free, confidential and independent financial counselling.
Financial counsellors are employed by not for profit organisations and provide a free service to eligible people. Financial Counsellors assist people experiencing financial hardship through the provision of advocacy and education to establish financial stability.
The service is delivered nationwide primarily via telephone or email. In some circumstances, members and families may be referred to a local face to face financial counsellor.
You may access the Helpline by:
For more information about the ADF Financial Helpline, including who may eligible for assistance, how to access it and what the service may be able to offer please contact ADF Consumer. We would welcome your feedback.