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The ADF Financial Services Consumer Centre loves a good quiz. We especially love helping people stay safe online, particularly during the holiday season when online shopping and scams both peak.
A Free Online Shopping Safety Module
The NSW ID-Support website offers an excellent online shopping learning module that anyone in Australia can access free of charge.
This interactive resource teaches you how to:
- Shop online safely
- Recognise online shopping fraud
- Take action if you become a victim of a scam
- Protect your personal information during transactions
The module is self-paced and practical. You can complete it at your own speed, building confidence as you learn to navigate the digital marketplace safely.
Revisit Our Consumer Protection Articles
As you build your online shopping safety skills, we recommend revisiting some of our articles on consumer protection and holiday shopping.
Start with Holiday Shopping Online? How to Spot and Avoid the Top 5 Christmas Scams from 2024. This article details the most common scams targeting Australian shoppers during the festive season, including fake online stores, phishing emails, and gift card fraud.
Next, you might like to read Knowing Your Consumer Rights – Most People Don’t, to understand your legal protections when purchasing goods. Whether you’re shopping online or in-store, knowing your rights helps you shop with confidence.
Know Your Consumer Rights: Returns, Refunds explains what to do when purchases don’t work out as planned. This is especially useful during the post-Christmas gift return season.
There are tons of articles with consumer tips on our website, these are just some to start with. You’ll be well prepared to take the online shopping safety module if you know about these first.
Knowledge Is Your Best Defence
The holiday season should bring joy, not stress over financial security or online fraud.
By investing a few minutes in resources like the NSW ID-Support online shopping module, you’re building your financial wellbeing and peace of mind. Education is free, but the protection it provides is invaluable.
Scammers ramp up their activities during the busiest shopping periods. They target people when they’re distracted by the excitement of finding perfect gifts and great deals. Being aware of common tactics helps you spot red flags before you lose your hard-earned money.
Stay Safe Online This Holiday Season
Whether you’re buying gifts, taking advantage of sales, or simply browsing, remember that awareness and caution protect you and your loved ones.
Online shopping is convenient and can offer great value. But it’s worth taking time to verify websites, protect your information, and recognise suspicious offers.
If something seems too good to be true, it probably is. Take a moment to research before you click “buy.”
Have a safe and secure holiday season, both online and everywhere else. For more information on consumer protection and financial literacy, explore our website further or the NSW ID-Support learning modules at nsw.gov.au/id-support-nsw.
