Consumer Tips

November 3, 2021

5 tips for shopping online this Christmas

“It’s beginning to look a lot like Christmas”. Christmas is definitely coming early this year, with decorations already hitting some retail stores. The main reason is […]
November 3, 2021

Travel safe this summer

It’s been another long and challenging year
July 13, 2021

Scam Pandemic

For many of us, 2020 was a tough year, but it was pretty lucrative for scammers. With an increase in the number of people not working […]
December 4, 2020

Let the Christmas present buyer beware

It’s been quite a year and you may be looking forward to the Christmas holidays, the giving and receiving of gifts and eating of festive food.  […]
December 4, 2020

Using ‘buy now, pay later’ for Christmas shopping? Watch out for late fees

Consumers in Australia have enthusiastically adopted the slew of new ‘buy now, pay later’ services available at the point of sale.  These include those marketed under […]
November 23, 2020

Travelling during Covid

Borders open, borders closed, hotel quarantine, self-quarantine, face masks, social-distancing, sanitising, virus testing…you just want to take a holiday! It’s been an interesting year and many […]
November 6, 2020

Surviving the festive season

Heading into the busy Christmas / New Year period is often stressful but this year has been particularly tough for many people. Lockdowns, reduced or lost […]
October 12, 2020

Follow the Money – Beware of online comparison websites

Whether we’re buying a car, searching for a loan, contemplating credit card options, considering house insurance or researching the best deals on power costs (and more), […]
September 14, 2020

Identity theft scams – how to protect yourself

Identity theft scams are on the rise in a big way. This year Scamwatch (run by the Australian Competition and Consumer Commission) has received more than […]

Explore our FAQSIf you can't find the information you're looking for