What happens when I can't pay a bill?

Sometimes life happens and we are unable to pay a bill. We may be able to pay the bill in the future, but we can't pay right now when it's due. Don't put your head in the sand, it is important to take action promptly if you are having trouble paying your bills. If you feel capable, promptly contacting the creditor (who you owe money to) and explaining the situation, including that you are in financial difficulty, is often recommended. If you feel unsure or that you need help dealing with the problem, start with our immediate money help page or by calling the National Debt Helpline on 1800 007 007.

What do I say to a creditor when I can't pay a bill?

It's hard to say you can't pay or that you are in financial difficulty - but when you do, things start to change. The creditor has to make a plan with you about how to assist you. But you have to be prepared. Work out what you can afford before you call and do not make unsustainable arrangements. Get your budget together.

What is an enforcement letter or default notice?

An enforcement letter or default notice informs you that you have not made a required payment in a credit contract and makes a demand for payment. This may be sent to you by a creditor when you have not met your payment requirements for some time and have not contacted the creditor to explain. It is important not to ignore one of these. If you do, you may be taken to court and sued. Your property may be taken to recover the debt owed. You should seek assistance immediately from a financial counsellor.

What do I do if I am contacted by a debt collector?

If you are contacted by a debt collector, do not ignore the situation, seek assistance immediately from a financial counsellor.

Debt Archives - Page 3 of 3 - ADF Financial Services Consumer Centre

October 9, 2019

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May 6, 2019

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Consumer Tips

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This is the cautionary tale of an unpleasant, but ultimately positive, experience an ADF member (one of our education team) recently had with a new car […]

Debt

How to avoid a Christmas debt hangover

“All customers are equal, but some are more equal than others”

Who can you trust with your money?

Cryptocurrency – a wild ride!

The new car blues

Working time

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